Thank you for shopping at our online craft store. All our items are handmade and made to order, which means that it will take us 4-7 business days to prepare and ship your order. If you need your order at an earlier date, please contact us before placing your order to ensure that we can accommodate your request. No cancellations or refunds will be issued after the order has been confirmed. A standard delivery charge of 80tk will be charged on all orders inside Dhaka and 120tk outside Dhaka. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are happy to help in any way we can.